Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

December 18, 2022

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Tire & Auto Service Powell. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy Tire & Auto Service Powell as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Tire & Auto Service Powell, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy Tire & Auto Service Powell
7854 Smoky Row Road
Powell, Ohio 43065
614-792-0770
http://www.tuffypowell.com

More articles from Tuffy Powell

Odometer Rollback on Your Powell, Ohio Vehicle

April 19, 2026

How do Powell drivers know if an odometer is telling the truth?Well, back in '86, Congress passed the Truth-in-Mileage Act to protect Ohio consumers against mileage fraud. It says a Ohio seller must certify the mileage reported is the actual mileage.To have your odometer checked in Powell, Ohi... More

Getting New Tires in Powell?

April 15, 2026

There are so many tire choices in the Powell area that selecting the right one can be a bit overwhelming for drivers. And even though it's kind of fun to have new tires on your vehicle, they're a significant investment for most Powell area folks so you want do it right.Tip: talk with your friendl... More

Lubricate Driveshaft

April 14, 2026

See if any of these are happening to your vehicle. You feel it vibrating excessively underneath when its running, or you hear strange clunking, grating, or grinding sounds coming from beneath. Maybe its hard to turn your vehicle, or you can hear squeaking when youre going slow. Perhaps you fee... More